If the deposit page will not allow you to deposit further funds to your playing balance, we may have temporarily restricted your account. We will have emailed or called you to let you know about the limit when we applied it.
It could either be part of a verification process fulfilling our compliance obligations, or as an operator enforced responsible gambling measure. You could also have requested the limit be placed on your behalf.
Please note, these operator set deposit limits do not take into account any deposits made prior to the limit being applied to the account.
Specifically if it was our Compliance Team, you can reach them here: 01782 983 371, open 09:00-21:00, Monday to Friday.
Lastly, if it was our Social Responsibility Team, you can reach them here: 01782 983 221, open 24/7.
We will be applying a daily Deposit Limit to every single new player. The limit runs every 24 hours from the time the account was created. If you would like to update this, please contact our Social Responsibility Team on 01782 983221.