If the deposit page will not allow you to deposit further funds to your playing balance, we may have temporarily restricted your account. We will have emailed or called you to let you know about the limit when we applied it.
It could either be part of a verification process fulfilling our compliance obligations, or as an operator enforced responsible gambling measure. You could also have requested the limit be placed on your behalf.
If you would like to find out more about this imposed limit, or request it be removed or changed, please review your inbox to see why the limit was applied in the first place.
Specifically if it was our Compliance Team, you can reach them here: 01782 983 371, open 09:00-21:00, Monday to Friday.
Lastly, if it was our Social Responsibility Team, you can reach them here: 01782 983 221, open 24/7.