I’ve registered the wrong name; how can I change this?
If you have entered the incorrect name while registering, please contact our Customer Support Team. It may be necessary to provide an image of a document proving your identity such as:
• Passport
• Driving License/ Provisional License
• Birth Certificate
• The front and back of a UK Resident Permit.
If this is the case, please send this over to id@virgingames.com