We understand that you may have concerns about the safety of your information when using the site. Please click on the options below to see how we protect your data and how you can take steps on your side too.
How do you keep my details safe?
All personal information is sent to us using the latest 128-bit SSL (Secure Socket Layer) Digital Encryption, protecting all your personal details. This is the same security that leading online banks use. In addition, your account information is encrypted and stored on our Secure Servers.
This information cannot be accessed by unauthorised parties. We also use the services of a third-party fraud checking service to ensure the protection of debit cardholders. All transactions are carefully screened to prevent fraudulent activity.
What can I do to keep my details safe?
As part of keeping your account secure, we strongly recommend that you keep your account login information secret. Your username and password should not be shared with anyone, as they can be used to access your account without your permission.
We strongly recommend you do not use features like Auto Fill for your login information, nor leave your account logged in unsupervised. Account holders are responsible for all gambling transactions carried out through their account where the correct username and password have been entered by the person purchasing tickets or placing wagers.
Is it safe to send my documents?
The safety and security of your personal information is very important to us. We will only ask you to provide us with digital copies of your documents and not the originals.
Once received, all documents are digitally stored in a restricted, secure and password protected environment and are held and processed in line with the EU Data Protection Directives. Only authorised personnel have access to this information.
Should you wish to request any of the information we hold about you, please check out our Subject Access Request page here.