How can I send my documents?
You can upload your documents directly via our Live Chat service or you can email your documents to id@virgingames.com
Your documents should be reviewed and processed within 24 hours of receipt. To avoid delay, please ensure you send exactly what is requested and make sure the images are clear before you send them.
Once we have completed these checks, any restrictions on your account will be removed allowing you to deposit, play our real cash games and withdraw any funds.