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Account

Login Issues

  • Unable to Login or Reset Password
  • Changing and resetting your password
  • Playing from outside of the UK
  • Opening An Account
  • Login Issues
  • Difficulties with personal email address

Verification

  • Why have I been asked for ID when I am already verified?
  • Verification Process
  • How do I send my ID?
  • Email Verification
  • I have been contacted by the Compliance Team
  • Why have I been asked to send in documents?
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Closure

  • Closing My Account
  • Account Closed

Reactivation

  • Returning to the Site

Security

  • Changing Personal Details
  • My Data
  • Subject Access Request
  • Safe Playing

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