Welcome to our Support Centre
Registration and Login
I know my username and password are correct, but I still get an error, what should I do?
How often should I change my password?
I have forgotten my username, what should I do?
I'm unable to login, what should I do?
I have a message saying Remote Address Blocked. What does that mean?
What details can I see on my account?
How do I access my Reward History?
What are the filters for in my Game History?
How do I access my Transaction History?
How do I access my Game History?
What details can I see in my Game History?
Why do I need to verify my email?
How do I change my contact Details?
How do I access My Details?
How do I unsubscribe from your marketing?
How can I change my password?
Why am I receiving emails after unsubscribing?
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Playing from outside of the UK
Live Chat With Our Verification Team
It says my account is closed, what should I do?
I closed an account with your sister site. Could this be why my account is closed?
How do I close my account?
What is the quickest way to close my account?
Why has my account been closed?