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Welcome to our Support Centre

  1. Virgin Games
  2. Payments
  3. Withdrawals
  4. Withdrawal Problems

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Withdrawal Problems

  • Withdrawal Reference on Bank Statement
  • Where has the withdrawal page gone?
  • What do I do if I enter the wrong bank details?
  • Wrong bank details, what will happen to my withdrawal?
  • I think my Bank Account is registered on another account; will this be a problem?
  • Why can't I cancel my withdrawal?
  • How do I withdraw when my card details have expired?
  • Is my withdrawal affected by a Bank Holiday?
  • Why has a withdrawal to a Bank Account Number and Sort Code failed?
  • How do I withdraw when my Bank Account Number and Sort Code have changed?
  • Why has a withdrawal back to my card failed?
  • Why has my PayPal withdrawal failed?

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