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Welcome to our Support Centre

  1. Virgin Games
  2. Payments
  3. Deposits
  4. Deposit Problems

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Deposit Problems

  • My deposit failed but it has been taken from my bank account, why?
  • How can I check to see if my deposit failed?
  • Why does my deposit show as failed?
  • Why is my deposit not showing in my playing balance?
  • Can I try depositing again after a failed/pending deposit?
  • Why can't I deposit from my debit card?
  • Why can't I deposit from my PayPal?

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