We understand that it can be quite disheartening when you participate in a promotion and do not receive a reward. There could be a couple of reasons for this. Firstly, it could be because the promo...
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We are constantly reviewing accounts, and if you're eligible for a reward, we'll make sure to pop one onto your account. No need to worry about contacting our Customer Support team, as they are una...
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If you are unable to login, this could be down to a few things. Please take a look at the options below to find out more:
I've forgotten my password, how do I reset it?
You can reset your passwo...
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As payment providers usually only process withdrawals on normal working days, it may take longer to receive your funds over the Festive period. You can check the status of your withdrawal by going ...
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You can withdraw from your account at any time, provided that you do not have any outstanding verification requests and that your balance is above £10. Please note that for security reasons, we ope...
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We believe that playing for fun and being in a safe environment goes hand in hand and as a safety net, we not only allow you to set a limit on your account, but we also set a limit that you're able...
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