If you are unable to login, this could down to a few things. Your account could have been temporarily closed, you have self-excluded previously, or the details don’t match. Not to worry, we can cer...
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You can withdraw from your account at any time, provided you have over £10, are not bound by wagering requirements and you have no outstanding verification requests.
We will process your winnings w...
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How do I add a new payment method?You can do this by going to My Account > Deposit Funds > Add Method. You can then select the right payment method and enter its details in the boxes provided. Your...
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It may be faster to take a little time to check our articles to see if your question can be answered before contacting the Customer Due Diligence Team.
You can find answers to the most common que...
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Accounts suspended due to Self-Exclusion cannot be re-opened for any reason until the time period has expired. Upon expiry of the Self-Exclusion period, you may request to re-open a suspended accou...
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You can upload your documents directly via our Live Chat service or you can email your documents to us. by speaking to our verification team.
Your documents should be reviewed and processed within ...
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