Welcome to our Support Centre
How to Withdraw
Why has a withdrawal back to my card failed?
How can I check on the progress of my withdrawals?
Security and Limits
What do I do if someone has used my account or payment method without my permission?
I'm not sure if I have made these deposits, what should I do?
Who should I report fraud to?
How do I make a deposit?
Update Payment Details
How do I check my Payment History?
I've blocked my card, but I can still see it on my account. Why?
Can you remove my card details?
Can I unblock a card?
How do I block a card with you?
I’m not a member, so why am I getting emails from you?
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