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Promotions

Find help with our latest offers, free spins, and bonuses. Learn how promotions work and what to do if you have any issues.

Box Bonanzas and Offers

  • How can I use my Free Spins?
  • What promotions can I take part in?
  • I opted into a promotion but haven't received anything...
  • I've had an issue opening the Box Bonanza that I won...
  • I haven't received my Box Bonanza...
  • Why can't I take part in a promotion?

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Daily and Monthly Games

  • Where can I find the Daily and Monthly Game?
  • Daily Game Update: More Choice with All-Cash Prizes!
  • What is Prize Picks?
  • What is VIP Picks?
  • How do I claim my rewards from Prize Picks / VIP Picks?
  • I've had a problem playing Prize Picks / VIP Picks...

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Loyalty Rewards

  • Where can I find the Daily and Monthly Game?
  • What are V*Points and how do they work?
  • What is the 'Plus' scheme?
  • Do I receive a reward for my Birthday?
  • Am I due a loyalty reward or bonus?

Welcome Offers

  • I've had an issue with the Welcome Offer...
  • What is your Welcome Offer?

Refer a Friend

  • What is the 'Refer a Friend' Scheme?
  • I have not received my 'Refer a Friend' reward…

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